Sri Lanka TRCSL Consumer Complaint document upload
Official requirementAdd each required file. Conditional files are marked optional.
Requirement verified August 11, 2026 · Source: Telecommunications Regulatory Commission of Sri Lanka ↗
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Documents this application needs
Copy of NIC
PDF/JPG/PNG · ≤2000 KBRequirement verified August 11, 2026 · Source: Telecommunications Regulatory Commission of Sri Lanka ↗
Signed complaint letter
PDF/JPG · ≤2000 KB- Include your signature on the complaint letter.
Requirement verified August 11, 2026 · Source: Telecommunications Regulatory Commission of Sri Lanka ↗
Previous operator or TRCSL correspondence
Only if it applies to youPDF/JPG · ≤2000 KBRequirement verified August 11, 2026 · Source: Telecommunications Regulatory Commission of Sri Lanka ↗
0/2 files ready
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Complaint-letter formats
The visible form asks for PDF or JPEG, while its client validator also permits DOC, DOCX, XLS, XLSX, GIF and PNG.
How we handle it: This preset outputs the conservative intersection, PDF or JPEG. The NIC slot retains the visible PDF/JPEG/PNG set.
Complaint correspondence page count
TRCSL publishes a per-file ceiling but no page-count limit for complaint correspondence.
How we handle it: UploadPrep uses a 20-page editor safety bound. Submit directly if a longer correspondence bundle is required.