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Sri Lanka TRCSL Consumer Complaint document upload

Official requirement

Add each required file. Conditional files are marked optional.

Requirement verified August 11, 2026 · Source: Telecommunications Regulatory Commission of Sri Lanka ↗

Upload your files

Required files

Copy of NIC

PDF/JPG/PNG · ≤2 MB

Signed complaint letter

PDF/JPG · ≤2 MB
  • Include your signature on the complaint letter.
Optional or conditional files (1)

Previous operator or TRCSL correspondence

Only if it applies to youPDF/JPG · ≤2 MB

0/2 files ready

Sources disagree on this

  • Complaint-letter formats

    The visible form asks for PDF or JPEG, while its client validator also permits DOC, DOCX, XLS, XLSX, GIF and PNG.

    How we handle it: This preset outputs the conservative intersection, PDF or JPEG. The NIC slot retains the visible PDF/JPEG/PNG set.

  • Complaint correspondence page count

    TRCSL publishes a per-file ceiling but no page-count limit for complaint correspondence.

    How we handle it: UploadPrep uses a 20-page editor safety bound. Submit directly if a longer correspondence bundle is required.